Refunds

Refund and cancellation policy

Cancel anytime. A full refund within 7 days of your first payment, no questions asked.

1. The short version

Pro is a monthly or yearly subscription for the sdev browser extensions. You can cancel at any time, and Pro stays on until the end of the period you paid for. If Pro is not right for you, ask within 7 days of your first payment and you get all of it back.

Everything else on sdev.in, and the free features of the extensions, costs nothing and needs no account.

2. Cancelling

Cancel from the Account page (the extension's Manage account button opens it). There is nothing to call and no form to fill in.

  • Pro stays active until the end of the current monthly or yearly period.
  • You are not charged again after you cancel.
  • You can undo the cancellation from the same page until the period ends.
  • Deleting your account cancels the subscription straight away; Pro ends at that moment.

3. Refunds

You get a full refund when:

  • you ask within 7 days of your first Pro payment, for any reason;
  • you were charged twice for the same period, or charged after cancelling;
  • Pro did not work for you because of a problem on our side that was not fixed within 7 days of you reporting it;
  • a Pro feature you paid for was withdrawn during the period (the unused part).

Otherwise, payments for a period that has started are not refunded, including the unused part of a monthly or yearly period after you cancel. This does not affect any right to a refund you have under consumer protection law.

4. How to ask for a refund

Email hello@sdev.in from the address on your account, with the date of the payment. You will get a reply within 2 working days.

Approved refunds are sent back through Razorpay to the card, UPI account, bank or wallet you paid with, usually within 5 to 7 working days. Your bank may take a few more days to show it. Pro ends when a refund for the current period is issued.

5. Support contributions

Contributions on the Support page are voluntary gifts that help us build and improve sdev. They do not buy Pro or any feature, and because they are gifts, they are final and not refundable. Please check the amount, and whether it repeats monthly, before you pay.

A monthly contribution can be stopped at any time from your UPI app, or by writing to us (we cancel it within 2 working days), and nothing more is charged after that. If a payment was made without your permission, contact your bank or card issuer, and let us know at hello@sdev.in. See the terms for the details.

6. Delivery

Pro is a digital service; nothing is shipped. It is available in the extension as soon as the payment goes through, usually within a minute. If it does not show up, open the extension's Options and press Check my plan, or email hello@sdev.in.

7. Contact

sdev.in, India. hello@sdev.in, or the contact page. See also the terms and conditions and the privacy policy.